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spark.like | Privacy Policy | spark.like
This privacy policy sets out the basis on which any personal data we collect from you, or that you provide us, will be processed by us.
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Privacy Policy

 

Spark.like Agency (”We” or “Us”) is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting sparklikeagency.com you are accepting and consenting to the practices described in this policy.

 

Information we collect from you

 

We will collect and process any information you provide to us through our website via our “contact us” form. The information you provide us may include your name, address, email address and phone number, details of your business activities. You can choose not to provide this information by not entering it when prompted to do so. If you do not provide us with some or all of the requested information we may not be able to provide the requested information or service to you.

 

Information customers and potential customers provide to us:

You may choose to provide personal information when engaging in or conducting business with us. The types of information we may collect include names, email addresses, postal addresses, contact details, job titles, correspondence and any other information you may choose to provide.

 

Other information we collect in the course of operating our business:

We also collect information from our suppliers, service providers, agents, consultants, business partners, professional advisors and other third parties for the purpose of managing and operating our business.

 

Uses made of the information

 

We use information held about you in the following ways:

  • to carry out our obligations arising from any contracts/agreements entered into between you and us and to provide you with the information and services that you request from us;
  • to provide you with information about events and services we think may be of interest to you;
  • to process and complete business transactions and send related information, including transaction confirmation and invoices;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

 

If we are not able to process your personal data whether because you do not consent, you withdraw or limit consent, or for any other reason then we will not be able to achieve the purposes listed above.

 

Disclosure of your information

 

We do not sell your personal information to any third parties; however, we may share your personal information with third parties as follows:

  • Selected other parties including: business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site;
  • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

 

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Spark.like Agency or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, our safety or the safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Where we store your personal data

 

Your personal and sensitive data will only be stored and processed on servers based within the European Economic Area (EEA). Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Retention of data

 

We will only retain your data for as long as we deem reasonable for the purposes outlined above.

 

Cookies

 

What is a cookie?

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. Cookies are used by nearly all websites and do not harm your system.

 

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our website.

 

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards to how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.

 

Google Analytics

We have enabled Google Analytics Demographics and Interest Reporting which infers general demographic data (such as age, gender, and interests) on visitors, but does not collect any personally identifiable information. Visitors can use this website with only minor loss of functionality if cookies are disabled from the web browser. If you would like to prevent us from using cookies when you visit our site, please update the privacy setting in your chosen web browser.

 

Facebook Conversion Tracking Pixel

We may from time to time use Facebook Advertising, Facebook Pixel remarketing, and communications. This tool allows us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and we cannot see the personal data of any individual user.

 

However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/). Facebook has ultimate control of the information gathered, however, you can opt-out of Facebook’s use of cookies and Facebook Pixel Remarketing through settings on your Facebook Account.

 

Your rights

 

We will only process your data for marketing purposes where you have given express consent to us to do so or where there is a legitimate interest for us to do so. The legitimate interests that we will rely on are as listed above under “Uses made of the information”. In any event, we will only rely on legitimate interest as a grounds for processing your data where we have completed a Legitimate Interest Assessment and where such assessment supports the use of such data processing.

 

At any time, even if you have previously consented, you have the right to ask us not to process your personal data for marketing purposes and/or not to disclose it to third parties for marketing purposes. You can do this by contacting us using the following email address: hello@sparklikeagency.com.
You can also use this email address to notify us of any preferences you have in relation to the processing of your data for example as to the frequency of communications that you receive from us or the manner or the subject matter of such communications.

 

The General Data Protection Regulation 2018 also gives you the following rights:

  • to access information held about you;
  • to request the deletion or correction of information held about you;
  • to object to or restrict the processing of information about you;
  • to request that information about you be transferred to another person;
  • to complain to the relevant supervisory authority.

 

Complaints

 

If you have any complaints in relation to how our business has processed your data or in relation to the exercise of your rights as detailed above you can in the first instance raise your concerns by contacting us as follows: hello@sparklikeagency.com

 

Contact

 

For the purpose of the General Data Protection Regulation 2018, the data controller is Webteer, Lda., R. Alves Roçadas, Nº27, 8000-209 Faro, Portugal who can be contacted using the following email address: hello@sparklikeagency.com

 

Changes to our Privacy Policy

 

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

 

Last updated: 18.03.2019